Frequently Asked Questions

Find answers to common questions about our products and services.

  • We currently ship within the United States only.

  • Orders are processed within 1–3 business days.

    Shipping typically takes 3–7 business days.

  • Due to the nature of our products, all sales are final for hygiene and safety reasons.

  • Please contact us within 48 hours at care@thebahashop.com with photos, and we will assist you.

  • Our products are made with carefully selected ingredients. However, we recommend doing a patch test before full use.

  • We do not offer refunds due to hygiene standards, but we may offer replacements or store credit in certain situations.

  • Orders are processed quickly but contact us immediately and we will try to assist if possible

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at pennyhealthandbeautyllc@gmail.com

Other inquiries? Let's chat.

Please email us at care@thebahashop.com